About the Role

For one of the Largest Auto Aftermarket Companies in the World , we are looking for a self-starter Field Support Executive to deliver the desired customer service experience by periodically visiting to a select target audience . The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability. No Direct Sales are Involved , but any coming from your efforts get you an Incentive.

Experience: 0 – 2 years | Opening(s): 2 (each location) | Locations: Multiple

Education

Any Graduate holding 0- 2 years of experience in field support , having good communication skills and strong multi- tasking abilities, highly self-motivated and able to work independently with minimal supervision.

Sounds like you?

Best suited for someone who is Proactive and possess Strong multi- tasking and organizational skills , willing to go extra mile to support current potential customers by answering product and service questions; suggesting information about other products and services. Wanting to set standards in excellent service & maintain high customer satisfaction.  Ability to work flexible shifts and to adapt to changing work schedules,.

What Do We Expect ?

  • Have a Valid Drivers Licence & a Two Wheeler + 4G Smartphone.
  • Must have Proper Knowledge about his assigned Local Area.
  • Knowledge of Spoken and Written English.
  • Familiar with Basic Computer Skills , MS Office, Email etc.
  • Willing to Travel to Customer in an Assigned Territory (City / Towns).
  • Self-motivated & able to work independently with minimal supervision.
  • Some experience in field service / visits would be added advantage.

What Would You Be Doing

  • Periodically Visit Customers In Assigned Area / City , following all company’s filed procedures and protocols.
  • Perform Assigned Tasks During the Visit and Update in Reporting APP.
  • Act as the Primary Point of Contact to Customers , Identify & understand their concerns & problems.
  • Handhold & Guide Customers of Various Offers and Promotions from time to time for effective engagement.
  • Comprehend customer requirements and make appropriate recommendations/briefings.
  • Build positive Relationships & Brand Recall / Engagement with customers.
List of Cities Where Hiring
Agra Ghaziabad Karnal Rohtak
Ahmedabad Gurgaon Kota Shimla
Ajmer Gwalior Kota South West Delhi
Allahabad Hamirpur Kurukshetra Udaipur
Ambala Hisar Lucknow Udaipur
Amritsar Indore Ludhiana Vadodara
Bhopal Jaipur Mehsana
Bijnor Jalandhar Mohali
Chandigarh Jammu Moradabad
Dausa Jhansi Nagaur
Dehradun Jodhpur North West Delhi
Faridabad Kanpur Rajkot

Opportunity Favours
the Bold

Opportunities are not magic wands, one wave of which will leapfrog us to the pinnacle of success. They are, in essence, chances that we create for ourselves after years and years of hard work and perseverance. Once the opportunity does knock on our doors, be ready to grab it with both hands and make full use of it.

Here is yours – Apply Now to Joint the Team